Effective Date: January 15, 2026
Website: www.valuefairdistribution.com
Operated By: NextWorld Communications
Business Address: 8001, Castor Ave., Philadelphia, PA, USA

Thank you for choosing Value Fair Distribution. This Refund & Return Policy explains our guidelines related to returns, replacements, refunds, and order issues.

1. Wholesale & B2B Policy Notice

As a wholesale distribution platform, our return and refund process may differ from traditional consumer retail policies.

All orders are intended for business purchases.

2. Refund Policy

Currently, online payments may not be enabled through our Website. If payment processing becomes available, refund terms will apply as below:

Refunds may be considered only under valid circumstances such as:

• Wrong item delivered

• Damaged items received

• Missing items in an order

• Order cancellation accepted before dispatch

Refund approvals are subject to verification.

3. Return Eligibility

Returns may be accepted only if:

• The request is made within a reasonable timeframe after delivery

• Items are unopened, unused, and in original condition (where applicable)

• Original invoice or proof of purchase is provided

Some products may be non-returnable due to hygiene, safety, perishability, or wholesale limitations.

4. Damaged / Incorrect / Missing Items

If you receive damaged items, incorrect items, or missing items, you must contact us as soon as possible with:

• Order number

• Item details

• Photos of the package and product (if damaged)

• Description of issue

We may offer:

• Replacement

• Credit note (if applicable)

• Refund (if applicable)

5. Order Cancellation

Order cancellations may be allowed only if the order has not yet been dispatched or processed.

Once an order is shipped, it cannot be cancelled.

6. Return Shipping

If a return is approved:

• Return shipping may be the customer’s responsibility unless the return is due to our mistake (wrong/damaged item).

• We may provide return instructions based on the case.

7. Refund Processing Time

If approved, refunds (when applicable) may take 5–10 business days depending on:

• Internal processing

• Bank/payment provider timelines

8. Contact for Refund/Return Support

To request a return or refund, contact us at:

Email: support@nwc360.com
Company: NextWorld Communications
Address: 8001, Castor Ave., Philadelphia, PA, USA